WhatsApp inbox

WhatsApp, email and Messenger. One inbox.

Connect your agency's WhatsApp Business number once. Every buyer's chats, emails and Messenger threads land on their record, where the whole team can see them.

The nexo inbox with WhatsApp and email conversations, demo data
One number, not five phonesThe agency's WhatsApp Business number, shared by the team. Nobody's personal phone.
On the buyer's recordChats, emails and Messenger in one timeline per buyer, next to their budget and viewings.
Drafted in their languageReplies drafted in the language the buyer wrote in. You read and send.
Viewings

Confirmations and reminders send themselves.

Book a viewing in nexo and the buyer gets a WhatsApp confirmation, then a reminder before the day. One switch turns it on or off.

A WhatsApp conversation in nexo on a phone, demo data
Connecting

Three steps. Nothing to copy or paste.

Open Channels

In nexo, Settings › Channels & Integrations, then Connect WhatsApp on the WhatsApp card.

Log in with Meta

Pick or create your WhatsApp Business account and number in Meta's own window.

Done

The card says Connected. New chats arrive in Messages from then on.

WhatsApp's own rules

What WhatsApp allows, honestly.

These come from WhatsApp, not from nexo. Every business tool lives with them.

You start a conversation with an approved template.

Templates are approved in Meta. nexo fetches them, and you fill in the details.

Once the buyer replies, you write freely for 24 hours.

The inbox shows Window open or Window closed, so you always know.

A buyer who writes STOP or BAJA is opted out.

nexo stops every message to them, automatically.

Bring your WhatsApp. Keep your number.

A 30-minute call. We look at how your team answers buyers today, and what one inbox would change.

Apply as a founding agencyBook a demo
You'll talk to me, Jeppe.I reply within one working day, in your language.